About
We listen
We appreciate every client is different, as are their circumstances and the financial arrangements they make. That’s why our expert financial and mortgage advisers take time at the outset to listen and assess, before hand-picking the most suitable mortgage product or future investment plan to suit each individual client.
Because of our access to Quilter Financial Planning, we are able to secure better deals so every Rockstone client gets the most appropriate product.
Only the best will do
Our qualified advisers are constantly undergoing comprehensive training and personal development. We share the belief in setting the bar high when it comes to company standards and pride ourselves on providing a high-quality service, maintaining long term relationships with our clients so they always benefit from the team’s expertise.
Affiliated to one of the UK’s biggest financial advisory networks, Quilter Financial Planning, with access to around about 3000 advisers, strength and scale is a positive advantage for Rockstone. Our membership offers a wide range of client benefits, not least the surety that the product and provider recommended has undergone due diligence. If any product doesn’t quite fit, we can refer to specialists in different areas of the market too.
Our focus is you
We’ll provide reassurance and transparency from start to finish. With no hidden fees, we will clearly talk through our offering and any cost implication before asking for any commitment from you.
Our promise
We will always treat customers fairly, following the principles and processes by the Financial Conduct Authority and strive to provide a fully comprehensive service every time.
Supporting Community
We appreciate the value of home and being part of a community, so we’re proud to support the Quilter Foundation. This fairly young charity supports many thousands of young people in our local communities living with daily social and domestic challenges, by building partnerships that improve educational and employment prospects as well as individual health and wellbeing.
“Most of our business is generated by way of referrals from happy, existing clients:
I think because we’re transparent, professional and put their needs first.”
Guy Layman, Mortgage and Investment Adviser